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Description of Training Evaluation and ROI |
If you don't know where you started, how can you tell how far you've come? If you concentrate on measuring how well people have learnt what you've taught them, then virtually all the training evaluation you have been doing is a waste of time. It will give you some great data on how good a trainer you are, but you have nothing to show how useful you are to the business. If you want to know how far you have travelled you have to take a tachometer reading before you start the journey. So it is with training evaluation - you have to collect baseline measures before you start the training. Once you understand this first rule of evaluation the subject becomes very simple.From this first principle, Paul Kearns builds a complete system that links all training directly to business needs. He shows how to use some simple tools to measure trainee performance and then put a financial value on it - so that trainees know how well they are doing and trainers start demonstrating how much value is being added by learning.
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Contents of Training Evaluation and ROI |
PART 1: BUILDING THE FOUNDATIONS FOR EVALUATION
1 How to make managers understand your role
2 Putting evaluation in its proper context
3 Evaluation ? the theory
PART 2 DEALING WITH THE PRACTICALITIES
4 The Baseline, Added Value, Evaluation and Learning System 53
5 ROI ? what it can and cannot do
6 Evaluation tools and techniques
7 Practical considerations when applying the Baseline Evaluation and Learning System to
different interventions
Appendix 1 The top 20 most common questions about evaluation and
ROI and some model answers
Appendix 2 A short critique of other evaluation models
Appendix 3 Reporting and presenting evaluation data and information
Appendix 4 An evaluation algorithm ? follow the simple steps
Appendix 5 Key terms in evaluation and learning systems thinking
Appendix 6 Coaching agreement
References
Index
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About Paul Kearns |
Paul Kearns is an expert in training evaluation. He established his own consultancy thirteen years ago after spending 12 years in business as an in-house training manager. He is a regular speaker and writer. He has a particularly high profile in the HR/training field and is known as a contraversial figure.
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